If you haven’t already, first check out our post: The Importance of Genuine Apologies Now that you have the basics of what makes an apology, time to dive in a little deeper. Did you know that we each have a preferred apology style? Dr. Gary Chapman (founder of the 5 love languages) has categorized apology […]

What is an apology? This question may seem obvious, but when we take a closer look at apologies, we can recognize that most of us could use a little work in this area. The reality is, most of us did not have genuine apologies modeled to us, and so now it is our job to […]